TCC || Omnichannel

Omnichannel

Making loyalty more rewarding for everyone.

We believe that retailers need to make every interaction count, no matter what the channel. Tapping into the moments that matter as an opportunity to inspire and motivate shoppers, whilst creating an opportunity for retailers to reward any brand engagement on any channel. We believe omnichannel is about creating the best possible experience across all channels, delivering value at every stage of the shoppers’ journey.

Omnichannel

Behavioural gamification: tcc LoyaltyQuest™

tcc LoyaltyQuest™ enables retailers to interact with and reward shoppers using behavioural gamification. It allows retailers to reward any behaviour, on any platform, at any time.

Boost campaign awareness

Boost campaign awareness by rewarding shoppers for viewing, engaging, sharing or creating campaign content online.

Increase shopper participation

Increase participation by rewarding shoppers with bonus points for completing behavioural challenges both in and out of store.

Retail media

Establish an ownable retail media channel that promotes and incentives engagement with campaign content.

Zero party data

unlock zero party data, like preferences, attitudes and behaviours through surveys, questionnaires, trivia, quizzes and more.

Reward all behaviour, anywhere, anytime: tcc LoyaltyQuest™

Find out more

Omnichannel

Community

tcc has been delivering world class community campaigns to our clients since the early 2000’s. These campaigns have helped our client’s provide for their communities and provide products for them to order with their vouchers.

Retailer

The platform creates a seamless campaign journey for participating shoppers, allowing them to scan physical vouchers into a website or app on their smart device, select their preferred club, school, charity, and donate the voucher.

Clubs & schools

The platform provides a seamless experience for participating clubs, schools, or charities, allowing them to register, promote their purpose to participating shoppers and redeem the donated vouchers for their preferred rewards.

Shoppers

The platform provides a website and an optional mobile app, that enables shoppers to easily find their preferred club, school, or charity and donate vouchers.

Other Omnichannel solutions that we provide.

See below for further information.

Mobile Loyalty

The tccShoppo platform provides a solution to retailers wanting to digitize their loyalty card program, and provide their shoppers with an all-in-one mobile app that includes digital loyalty cards, promotions, campaigns, rich content, and communications. This platform is used for those retailers that don’t have an existing loyalty application, or would like to revamp their existing loyalty application.

Games Hub

The tcc Games Hub Creates fun & engaging experiences for shoppers out of store with instant win games, and incentivize shoppers to visit store more often by redeeming prizes in store. By using gamification, tcc can help retailers improve campaign awareness and participation & redemption of rewards.

Loyalty World™

LoyaltyWorld™ is a fun and engaging game that allows shoppers to build their own virtual supermarket in a Metaverse-like experience. By collecting physical rewards, and scanning them into the game, shoppers can unlock content and digital rewards – the more physical rewards collected, the more digital experiences that can be unlocked. LoyaltyWorld can be integrated with any physical reward campaign that allows shoppers to scan rewards, unlock content, and build their own virtual supermarket.

insights

Where omnichannel gets results.

Our campaigns are emotionally engaging, rich in storytelling, and action inspiring.

Unlock the Power of Behavioural Gamification IT engineer

Thought leadership

Download your free white-paper below and unlock the power of gamification in loyalty

Loyalty

Innovation

Omnichannel

Loyalty Quest

Behavioural Gamification

Article

Is price really that effective as a competitive advantage or does Value run deeper?

Retailers

Food

Consumer

UK grocery market feedback flyer for Morrisons

Article

Putting the shopper at the heart of things

Retailers

Article

Sainsbury’s ‘future store’

Retailers

Food

Innovation

Cases

Konzum Croatia ignites talents in schools through its Community campaign

Loyalty

Brands

Retailers

Community

Education

Cases

Empowering Young Talents: Lidl Poland's Community Triumph

Brands

Education

Community

Retailers

Loyalty

Cases

Mastering Customer Loyalty: The Recipe Behind Intermarché's Third MasterChef Campaign in Poland

Loyalty

Brands

Retailers

Partnership

Cases

Over Two Decades of Dedication: Unveiling the Ultimate Loyalty Success Story

Loyalty

Retailers

Brands

Kappa and Coop Branding with School campaign

Cases

Sport has a lot to teach. Kappa and Coop, together for a more sustainable active life!

Brands

Loyalty

Retailers

Sustainability

Sport

Cases

United Supermarkets' New Loyalty Program Helps Shoppers Save Money, Reduce Food Waste

Retailers

Loyalty

Brands

Food

Thought leadership

Download your free white-paper below and unlock the power of gamification in loyalty

Loyalty

Innovation

Omnichannel

Loyalty Quest

Behavioural Gamification

Article

Is price really that effective as a competitive advantage or does Value run deeper?

Retailers

Food

Consumer

Article

Putting the shopper at the heart of things

Retailers

Article

Sainsbury’s ‘future store’

Retailers

Food

Innovation

Cases

Konzum Croatia ignites talents in schools through its Community campaign

Loyalty

Brands

Retailers

Community

Education

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